For moving companies
Your sales team, support desk, and dispatch — without the headcount.
You spend real money making the phone ring, then the crew schedule swallows the follow-up. We answer while the lead is hot, book the move into your CRM, take the customer calls after booking, and keep dispatch synchronized — one industry-trained team instead of three hires.
Why moving companies hand us the phones
The 2026 industry benchmarks are blunt: the average moving-company close rate is about 39%, only 38% of companies respond to a new lead within five minutes, and the first company to call back wins the booking most of the time (per SmartMoving’s published sales benchmarks). Up-and-coming movers lose to slower-than-the-other-guy, not to price. A dedicated floor exists to make response time a solved problem.
We are not a generic call center reading a script. MovingRated already operates a live outsourced sales floor booking interstate moves for a national moving company — our reps work inside our own concierge portal where every lead, call note, follow-up, and booking carries a stable reference (MR-BK numbers), and commission statements reconcile to the cent. The tooling you get is the tooling we run our own money on.
The three service lines
Take one, or take the bundle — the bundle is where the economics get interesting, because the same team that booked the move handles the customer afterward and feeds dispatch without a handoff gap.
- Sales + booking floor. Live answer on inbound leads, qualification, quotes in your CRM, multi-touch follow-up, booked moves on your calendar.
- Customer support coverage. The post-booking call traffic — date changes, inventory updates, day-of questions, review requests — handled in your name, logged in your system.
- Dispatch coordination. Crews, trucks, windows, and customers kept in sync; the gap every sales-only provider leaves on your desk.
How the engagement works
Commission-only, no setup fee, month to month — and the rates are published right here, not gated behind a discovery call: sales + booking from 10% of booked move value, full coverage with support and dispatch at 15%. Your CRM, your branding, your numbers visible in shared dashboards, call logs auditable on request. If the floor does not book, the floor does not eat — incentives the way an owner would set them.
Frequently asked questions
What does an outsourced sales team for a moving company do?
It answers your inbound leads while they are hot, qualifies the real buyers, builds quotes in your CRM, follows up by phone, text, and email, and books the move onto your calendar. You keep running crews and trucks; the sales floor runs the phones. Industry benchmark data shows only about 38% of moving companies respond to a new lead within five minutes — speed is most of the game.
Do you replace my CRM or work inside it?
We work inside yours. SmartMoving, Supermove, MoveitPro, HouseCall Pro, or a spreadsheet you swear by — the booking lands in your system, on your dispatch board, under your branding. Switching software is never a precondition.
How is this different from an answering service?
Generic answering services take messages. A moving-industry sales floor closes: reps who know what a 3-bedroom interstate move costs, what a binding estimate is, and which questions book the job. Answering services run $29-$325 a month and hand you a transcript; a sales floor hands you a booked move.
What does it cost?
The rate card is published at movingrated.com/for-movers/pricing — sales + booking at 10% of booked move value, sales + support at 12%, full coverage with dispatch at 15%. Commission-only, no setup fee, month to month. We are the only provider in this market with visible pricing; everyone else gates it behind a discovery call.
Can you also handle customer support and dispatch?
Yes — that is the point. Most providers stop at the booking. We cover the post-booking calls (date changes, inventory updates, day-of questions) and can run dispatch coordination so crews, trucks, and customers stay synchronized. One team, the whole revenue path.
Get the rate card — right now, by email
Tell us what you are working with and the actual numbers land in your inbox in seconds. We sell speed-to-lead; our own intake had better prove it.
Prefer plain email? hello@movingrated.com